FAQS

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DICTS is the dedicated department at MIU responsible for providing technology-related services and support to students, faculty, and staff.

You can reach our Support Desk by visiting https://support.miu.ac.ug/. We’re here to help you with your tech-related queries.

DICTS provides a range of services, including email support, e-Learning resources, technical support, and more. Explore our website for a complete list.

Access the e-Learning platform by logging in with your MIU credentials. For detailed instructions, visit our “Getting Started” section on the e-Learning page.

Yes, we offer tutorials and guides to help you navigate our services. Check our “Resources” section for helpful materials.

To report issues or request assistance, contact our Support Desk. You can also submit a service request through our online portal.

DICTS employs robust cybersecurity measures, encryption, and regular updates to protect MIU’s data from security threats. Learn more on our “IT Security” page

Yes, we provide access to essential software and apps for academic use. Check our “Software & Apps” section for details and downloads.

Absolutely! We offer opportunities for volunteering, internships, and training. Explore our “Internship, Training & Volunteering” section for details.

Visit our “Alerts & Maintenance” page for updates on scheduled maintenance and service alerts. We also send out notifications via email.

We’re here to help you succeed!

Visit our Support Desk today for expert assistance and seamless support. We’re here to help you succeed!