Welcome to the MIU Department of ICT Services (DICTS) Help Centre, your go-to resource for technical assistance and support. We are here to ensure that your experience with technology at MIU is smooth, efficient, and productive.
Our Commitment At DICTS, we are committed to providing exceptional customer service and technical support to the MIU community. Whether you’re a student, faculty member, or staff member, our goal is to assist you with all your technology-related needs.
How We Can Help Our Help Centre offers a wide range of services and support, including:
Technical Troubleshooting: If you encounter technical issues with MIU systems, devices, or software, our team is ready to help diagnose and resolve the problem.
Information and Guidance: Have questions about using MIU’s technology resources? We provide information, guides, and resources to help you navigate the digital landscape.
Account Assistance: Need help with your MIU email, login credentials, or other account-related issues? We’re here to assist you in managing your accounts.
Training and Workshops: Explore our training sessions and workshops designed to enhance your tech skills and make the most of MIU’s digital resources.
Get in Touch Contacting the Help Centre is easy:
Visit Us: You can stop by our physical location for in-person support. Check our operating hours for availability.
Submit a Ticket: For non-urgent issues, you can submit a support ticket through our online portal, and our team will respond promptly.
Call or Email: Reach out to our Help Centre team by phone or email for immediate assistance during business hours.
Frequently Asked Questions (FAQs): Don’t forget to explore our FAQs section, where you might find quick answers to common questions.
Feedback We value your feedback. If you have suggestions, comments, or ideas on how we can improve our services, please share them with us. Your input helps us better serve the MIU community.
At DICTS, we are dedicated to making technology work for you. We’re here to support your success, so please don’t hesitate to reach out whenever you need assistance.
Thank you for choosing MIU DICTS as your technology partner!
We’re here to help you succeed!
Visit our Support Desk today for expert assistance and seamless support. We’re here to help you succeed!
